1. Its our humble request that you do not cancel or reject Cash on Delivery (COD) orders, as Digital Dress Room has to bare the shipping charges to you. Kindly cancel within 2 hours of placing the order if need be.
2. We have a self return policy. In order to return the product you will have to pack the item and ship it to our address, which will be informed to you in E-mail: firstname.lastname@example.org once you select the products to return through our Whatsapp message. Number +919322219437
3. Items are eligible for returns & exchange if they are being returned within 2 days of delivery.
4. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you.
5. If you think the parcel has been manhandled by the courier partner, strictly do not accept the parcel. NO EXCUSES! If you do, we will consider that the parcel is was completely intact when you received it. No refunds/exchanges will be given to customers who claim they have received different items in the parcel as Digital Dress Room keeps proof of all the products dispatched from the warehouse.
6. If a customer is found to abuse the returns policy then Digital Dress Room has the right to ban those customers from the website.
7. We strictly don't take returns if the product gets damaged while in the customers care.
8. We strictly don't take returns of Rakhi.
10. You may request for Replacement (exchange) of product, or refund of money or coupon worth product amount, that you could use on future purchase from digitaldressroom.com.
11. Refunds will take upto 15 days to get deposited into your account.